Resolved and Known Issues
Resolved Issues
#250280
The following tables provide details of customer-reported issues, listed by release. All tables are sorted by Densify's internal reference number.

Internal |
Team Support Reference |
Description |
CRB-53733 v1.1.0 |
The drill down instance count is not correct for GCP accounts, when using the Group By > "Account", option Navigate to Optimization Overview > Data tab and then set Group By to "Account" and then click the hyperlink from the GCP counts and when you drill down to the Details page, you will observe that the count at the top of the report does not match the count shown on the main page. This only occurs for GCP when you set Group By to "Account". As a workaround, navigate to the Public Cloud > Google Cloud summary page where the drill down counts are correct. |
|
CRB-53701 v1.0.3 |
The Densify UI does not load and an error is displayed when trying to login to Densify when using Safari on the latest MacOS version (13.3.1). As a workaround, use a supported version of Chrome or Edge. See Browser Requirements. |
|
CRB-53995 v2.0 |
If you generate the Impact Analysis and Recommendation Report from the API, ASGs with max size=1 will have "serviceType: ASG". If the same report is obtained from within the UI then ASGs with max size=1 will have "serviceType: EC2". |
|
CRB-54409 v2.1 |
The Catalog Map page does not currently support zoom functionality. Zooming in and out results in a distorted image. As a workaround, after zooming in or out, exit the Analysis Details page and reopen it. |
|
PD-54722 v2.3 |
You may encounter minor display issues when resizing the catalog map. As a workaround, view the Analysis Details page in full screen. |
|
PD-54190, PD-54829 v2.4 |
In the Optimization Overview > Data tab > Allocations and Utilization tab, some values may not match the aggregated totals shown in the tabular report at the top of the page. This is due to how ASG and VM scale set utilization is calculated for this dashboard. |
|
PD-54831 v2.4 |
The exception, "Error: PKIX path building failed, JDBCConnect:FAILED for mssqlserverbcp", can be ignored. This error is benign no any consequential errors were discovered due to mssqlserverbcp connection failure, during testing. |
|
PD-55135 v2.4 |
The following API calls are not currently supported for VM Scale Set.
|
|
PD-55188 v2.4 |
The Impact Analysis and Recommendation Report report is not currently available for VM Scale Sets with maximum size >1. The API call has not been disabled and a report is generated which has incorrect data. |
|
PD-56033 v2.6 |
On the Node Group Health page when using the table filter, and then clicking the "Unique Nodes" hyperlink to drill down to the Nodes page, the Node page displays all of the nodes and not the filtered list, as expected. |
|
PD-56688 v2.10 |
When modifying user accounts users must log out and clear their browser before logging in again. This is required regardless of the type or version of browser you are using. |
Issues resolved in each release are listed below:

Internal |
Team Support Reference |
Description |
PD-56932 |
|
Resolved an issue related to viewing Kubex on various screen sizes. |
PD-57398 |
|
Resolved an issue related inconsistencies in Kubex view/filter tree viewer counts. |
PD-57507 |
|
Resolved an issue related the values in the license_weight_factor table. |
PD-57546 |
|
Resolved an issue related incorrect memory conversion when using the API. |
Data Forwarder Resolved Issues

Internal |
Team Support Reference |
Description |
PD-56983 |
|
Resolved an issue related to nodes not being identified. |

Internal |
Team Support Reference |
Description |
PD-56238 |
|
Resolved an issue related to node utilization exceeding 100%. |

Internal |
Team Support Reference |
Description |
PD-55817 |
|
Resolved an issue related to CPU/Memory reservation percent value exceeding 100%. This value is calculated for nodes, node groups and clusters. |

Internal |
Team Support Reference |
Description |
PD-55482 |
94875 |
Resolved an issue related to namespaces missing containers. |

Internal |
Team Support Reference |
Description |
CRB-54280 |
|
Resolved an issue related to handling version changes and additions to kube-state-metrics. |
CRB-54188 |
|
Resolved an issue with Kubernetes Resource Quota metrics collection. |
PD-52756 |
|
Resolved an issue in which a panic condition was encountered during collection of NodeGroups data. |
PD-54038 |
|
Resolved an issue related to linking of readme.md files on Docker hub. |