ITSM Integration in Cloud and Container Resource Optimization
- Date: Thursday, March 23 @11:00AM EST/ 4:00PM GMT
- Duration: 30 minutes
Succeed with ITSM Integration
When optimizing resources on cloud and container environments there are some key requirements that will lead to a successful outcome. For example, the recommendations need to be correct, and account for the subtleties of the workload demands and the infrastructure that is available in the cloud provider. But once you have the perfect recommendation, you aren’t done – that recommendation needs to be communicated, approved, executed and tracked in order to provide enterprise-grade governance. Proper change management is key.
Join us on March 23rd, as Densify’s experts discuss their findings from the field and walk through the 5 key requirements of ITSM integration for resource optimization:
- Be precise (give an exact answer, not just vague guidance)
- Show your work (app owner report)
- Avoid ticket storms (and back off if needed)
- Incorporate feedback (policy tuning)
- Track actual changes (and give attribution!)
Don’t delay—register now!
A recording of the session will be sent to all registrants following the webinar. Questions? Please contact us at [email protected].
Meet the Presenters
Andrew Hillier, Co-founder & CTO, Densify
Andrew Hillier has over 20 years of experience in the creation and implementation of mission-critical cloud applications for the world’s largest enterprises. As CTO and Co-founder of Densify, he heads product strategy and leads the creation of sophisticated workload pattern analysis and machine learning technology that underpins the Densify solution. Hillier holds 10 patents in this field and is a noted thought leader and speaker in the area of cloud and container technologies.
He holds a Bachelor of Science degree in computer engineering from The University of New Brunswick.
Amit Johry, VP, Product Management & Tech Services, Densify
Amit Johry has over a decade of experience leading Technical Services teams. As VP, Product Management & Tech Services, Amit is responsible for driving product innovation and supporting customers as they improve the efficiency and performance of their Public Cloud and Container investments.
Amit has an MBA from the Ivey School of Business, and a Masters in Computer Science from Boston University.